xiBOSS Privacy Policy

The privacy of our clients, assignment employees, and employees is important to xiBOSS Corporation (referred to as "we" or "us" or "the service provider" in this policy) and the purpose of this policy is to inform you what personal information we collect, how we use it, what may be disclosed to others, how long we keep it, and how you can request access to your personal information or obtain more information about our privacy policies.

Personal Information:

Personal information means any information about you except your name, business title, business address, business e-mail address, business telephone number or business fax number. Please note: names, addresses, e-mail addresses and telephone numbers listed in the telephone or other directories are not considered to be personal information.

Accountability:

We are responsible for protecting personal information within our control. We have designated the Privacy Officer to be accountable for our compliance with this policy and the privacy legislation.

Personal Information Collected:

We collect pertinent personal information whenever you engage in one or more of the following with xiBOSS Corporation directly or indirectly through our clients and representatives. Personal information may be collected verbally or non-verbally.

Personal information may include one, some, or all of the following information about you:

  • Name, address, telephone number, email address, and personal emergency contact information.

  • Occupation (current and past), work history and pay history, credentials to support training and/or education, language preference.

  • Date of birth (only required if you are over 18 and under 65 for purposes of Canada Pension) or actual date of birth for benefits purposes or if requested by Workers Compensation Board in the event of a workplace injury.

  • Social insurance number, work permit number (required by law at time of hire) and banking information for direct deposit.

  • Driver's license number or other required photo identification.

Communication Preferences

You can choose how we communicate with you:

Job Openings: We may contact you periodically via an email address or phone number that you provide regarding current positions that may be a match for your skill set.

Opting-out: You can withdraw you consent to receive job openings by email at any time by contacting us through info@xiboss.com. If you are contacted by phone and do not wish to receive similar phone calls in the future, please indicate this to the caller. If you have a specific email address or phone number at which you do not want to be contacted, please do not add it to your website profile or send it to us on any correspondence (other than in an unsubscribe request).

Safeguarding Personal Information:

Access to your personal information is restricted to those who need access to perform their work. Your personal information may be used for one or more of the following reasons related to providing customer service to you: provide employment services including references and employment confirmation, provide referral to clients, process payment by cheque or direct deposit, provide updates and follow-up to obtain your feedback on our level of service.

Disclosing or Sharing Personal Information:

We do not sell your personal information to any outside source. We may also disclose your personal information when we are required or permitted to do so by law to Canada Customs, Workers Compensation Board, Courts, and other government agencies. We may also be required to share some or all of your personal information with third party service providers including the following: prospective and existing clients, financial institutions (re: direct deposit), insurance companies (re: benefits), staffing services representatives (re: quality assessment and risk management).

Retention and Disposition of Personal Information:

We retain your personal information for the time we believe you are referable for employment. When there are legal requirements related to the retention period of personal information, we will comply with those requirements. Personal information will be safeguarded against unauthorized access to avoid misuse and fraudulent use. 

Personal information will be disposed after the appropriate retention period using approved methods; including electronic file deletion and paper shredding.

Your Rights to Limit Use of Personal Information:

The personal information we collect is necessary to provide you with services related to your qualifications, placement, and assigned employment. Personal information is also used to build and maintain our relationship with you to serve you better. 

If you wish to limit collection, use, or disclosure of your personal information, please contact our Privacy Officer to discuss how we may honour your request and still continue to provide acceptable level of service.

Website Security

We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control, including only providing access to personal information to employees and authorized service providers who require such information for the purposes described in this Privacy Policy.

Third Party Links

xiBOSS’ website contain links to third-party sites. Although we strive to provide links to sites that have similar privacy policies and practices that respect user privacy, we have no control over such sites and are not responsible for the privacy practices or the content of these sites. The inclusion of any link does not imply xiBOSS’ endorsement of any such company or its products/and or services.

Questions and Concerns:

Please contact us if you have any questions or concerns about this Privacy Policy or about the collection, use, and disclosure of your personal information to xiBOSS Corporation.

info@xiboss.com
416-915-4747